Beauty Empowered

Appointment time is reserved specifically for the client. A cancellation or reschedule received less than 48 hours before the scheduled start time is treated as a late cancellation. Failure to attend without notice is a no-show. If the client arrives 15 or more minutes late, the salon may shorten the service, reschedule it, or treat the appointment as a no-show when the scheduled service can no longer be completed safely or without delaying other clients. The following charges apply to late cancellations and no-shows and may be charged to the secure card on file: Occurrence Charge First: $50 Second: 50% of the scheduled service price or $50, whichever is greater Third: 75% of the scheduled service price or $50, whichever is greater Fourth: 90% of the scheduled service price or $50, whichever is greater; future booking privileges may be discontinued The salon may waive a fee in its discretion for a documented emergency or other exceptional circumstance. Any waiver is limited to that occurrence and does not waive this policy for future appointments.